Customer Care

At Naina Arunima, every garment is thoughtfully handcrafted and made with exceptional attention to detail. We are committed to providing a seamless shopping experience and are always here to assist you before, during, and after your purchase.

Whether you have questions about sizing, orders, shipping, or product care, our Customer Care team is happy to help.

Order Assistance

Need help with your order?

For enquiries related to order confirmation, order status, shipping, delivery, or modifications, please contact us with your Order Number for faster assistance.

Email

Phone

+91 98110 59059
+91 99100 02585
+91 92059 89033

Size & Styling Assistance

Choosing the right size is important for made-to-order garments.

If you need guidance regarding sizing, fit, or styling before placing your order, our team will be delighted to assist you.

Please refer to our Size Guide or get in touch for personalized recommendations.

Shipping & Delivery

Every Naina Arunima piece is handcrafted exclusively after your order is confirmed.

Made-to-order production: 3–4 weeks
Complimentary shipping across India
Worldwide shipping available

You will receive a shipping confirmation and tracking details once your order has been dispatched.

Returns & Exchanges

As every garment is handcrafted exclusively for you, we do not offer returns, refunds, or exchanges.

If you experience a genuine sizing concern, please contact us within 5 days of receiving your order. Our team will review your request and do its best to assist you.